Returns & Refunds Policy

You are entitled to cancel your order within 24 hours of placing the order without giving any reason for doing so. You must send an email to exercise your right of cancellation, you must inform us of your decision by means of a clear communication. You can inform us of your decision by e-mail

Woodland Waves LLC will send reimbursement to you within 30 days from the day we receive the cancelation. You will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 30 days. The goods are in the original packaging.

The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalized.

The supply of goods which according to their nature are not suitable to be returned, for cutting boards or serving items that were used.

The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.

Contact by email and we will provide you with the address for shipping.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us at the email below.

woodlandwavesllc@yahoo.com